Privacy Policy
A legal disclaimer
Last updated: [09/02/2026]
The information and digital products provided by Koko Monel are for general informational and educational purposes only. Nothing on this website or within our digital products is intended to constitute professional, legal, financial, medical, or mental health advice.
All digital content is provided “as is” and without any representations or warranties of any kind, express or implied. While we make reasonable efforts to ensure that our products are accurate, well-designed, and fit for their intended purpose, we do not guarantee specific outcomes, results, or financial earnings from the use of our products.
Any actions taken based on the information or materials provided by Koko Monel are done at the user’s own discretion and risk. You are solely responsible for how you use, apply, edit, or resell any digital product purchased from this website.
Our mental health–themed journals, planners, and templates are intended for personal reflection, organisation, and creative use only. They are not a substitute for professional mental health support, diagnosis, or treatment. If you are experiencing mental health difficulties, you should seek advice from a qualified professional.
Koko Monel shall not be held liable for any loss, damage, or inconvenience arising from the use of this website or our digital products, including but not limited to direct, indirect, incidental, or consequential loss.
All purchases grant access to digital content in accordance with the licence provided at the time of purchase. It is the buyer’s responsibility to review and comply with the terms of the applicable licence, including any restrictions on redistribution, modification, or resale.
By using this website or purchasing our products, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer.
Privacy Policy - the basics
Last updated: [09/02/2026]
At Koko Monel, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how personal information is collected, used, and safeguarded when you visit our website or purchase digital products from us.
Information We Collect
We may collect personal information that you voluntarily provide, such as your name, email address, and billing details. Payment information is processed securely by third-party payment providers, and we do not store or have direct access to your full payment details. We may also collect order-related information, including the products purchased, the date of purchase, and access or download information. In addition, technical data such as IP address, browser type, device information, and website usage data may be collected automatically to help us improve our services and website performance.
How We Use Your Information
Your information is used to process and deliver digital purchases, provide customer support, respond to enquiries, send essential order-related communications, improve our website and offerings, and comply with legal and regulatory obligations. We do not sell, rent, or trade your personal data to third parties.
Payments and Third-Party Services
Payments made on our website are handled through secure third-party payment providers such as Wix Payments, Stripe, or PayPal. These providers process your data in accordance with their own privacy policies and security standards. We may also use third-party services for website hosting, analytics, and email communication, all of which are required to process personal data only as necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to enhance functionality, analyse site usage, and improve user experience. You can control or disable cookies through your browser settings at any time.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. Personal data is stored securely and accessed only where necessary for legitimate business purposes.
Your Rights
In accordance with UK data protection law and the General Data Protection Regulation (GDPR), you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data where legally permissible, and withdraw consent for data processing where applicable. Requests relating to your personal data can be made by contacting us using the details provided below.
Digital Products
All products sold on this website are digital and delivered electronically. Once access to digital content has been provided, purchases are non-refundable.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page with a revised effective date.